diamond exchange

diamond exchange App support

Contact
+91 5120639539

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamond exchange:

Q1: How to log in after installing the diamond exchange?

To log in, enter your registered mobile number in the app and verify the OTP (One-Time Password) sent to your number. This process replaces the need for a password or email login, making it a convenient and easy way to access the app. Simply follow these steps to securely log in.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the allotted time. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC details to the customer support team via email to assist with transferring your account. This will facilitate a smooth transition.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you should be able to access the app without any issues.

Most Asked Questions Related To Withdraw In The diamond exchange:

Q1: What is the minimum withdrawal amount in the diamond exchange?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawal is limited to earnings from gaming activities, excluding bonus rewards. Bonus rewards cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration, you must submit all your Know Your Customer (KYC) details within this app, including your Aadhaar card, UPI information, and bank account details. Saving these details will ensure a smooth and secure verification process. This will help complete your profile and enable full access to the app's features.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, there may be occasional delays in payment processing, which can take up to 24 hours to resolve. This delay can occur when payments are not processed in a timely manner.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from using the bonus can be withdrawn. The bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history for your withdrawal request. If it's taking longer than 24 hours, the funds will be added to your wallet account within that timeframe, and if not, contact their care centre for assistance.

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